Service degraded – SMS Delivery issues with ORANGE phone carriers
Incident Report for PayFit
Resolved
This incident has been resolved.
Posted May 22, 2023 - 22:07 CEST
Update
Following the status provided by Twilio, the issue seems to be recovering. We will update the page at 6pm ECT.
Posted May 22, 2023 - 16:58 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 22, 2023 - 16:57 CEST
Update
We are continuing to investigate this issue.
Posted May 22, 2023 - 16:57 CEST
Investigating
🇫🇷 Nous rencontrons actuellement des problèmes de réception des codes MFA par SMS en raison d’un incident avec le fournisseur d’accès, ORANGE. Veuillez nous excuser pour la gêne occasionnée.

🇬🇧 We are currently experiencing issues with receiving MFA codes via SMS due to an incident with our service provider, ORANGE. We apologize for any inconvenience caused.

🇪🇸 Actualmente estamos experimentando problemas para recibir códigos MFA por SMS debido a un incidente con nuestro proveedor de servicios, ORANGE. Disculpen las molestias ocasionadas.
Posted May 22, 2023 - 15:05 CEST
This incident affected: Client Application.